About Kai
A product builder.
A healthcare perspective.
I care about building products that make healthcare feel more human.

Following the work.
My career has moved from healthcare operations and claims data into digital health, patient–clinician matching, and AI-enabled products. Across those settings, the work has meant understanding what people need, where a workflow breaks down, and what a product can meaningfully change.
At Optum, I founded Optum Match and worked on virtual care and digital acquisition. Today, I’m a Principal Product Manager at Syneos Health. My experience there includes early strategy and prototyping for pharmaceutical patient-support orchestration.
I work across product, engineering, data, design, clinical, and business teams. I’m especially interested in the decisions that shape a new product: which problem to start with, what to build first, and how to know whether it helps.
Making room to explore.
Hands-on prototyping is part of how I work through product questions. My personal projects explore AI assistance, exception handling, and the boundaries between automated work and human judgment.
I also enjoy cooking and exploring new cuisines. What I Made grew from that interest: a small cooking journal for remembering dishes, revisiting past attempts, and seeing where that curiosity takes me.
Explore everyday projectsFavorites on my shelf.
21 books
Build
What I tune into.
Lenny’s Podcast
Favorite episodes.
10 picks, 2 showsLenny’s Podcast

With Todd Jackson
A Framework for Finding Product-Market Fit
Explore episode
With Bill Carr
Unpacking Amazon’s Unique Ways of Working
Explore episode
With Claire Vo
Bending the Universe in Your Favor
Explore episode
With Matthew Dicks
How to Tell Better Stories
Explore episode
With Maggie Crowley
Mastering Product Strategy and Growing as a PM
Explore episode
With Jiaona Zhang
Building Minimum Lovable Products
Explore episode
How I AI

With Nick Baumann
ChatGPT Codex Voice + Browser + Sites: An Expert’s AI Workflow
Explore episode
With Claire Vo
How to Design AI Agent Loops: Schedules, Goals, and Subagents in Claude Code and Codex
Explore episode
With Bryce Rattner Keithley
Building an iPhone App with Zero Technical Skills
Explore episode
With Teresa Torres
Claude Code for Product Managers: Research, Writing, Context Libraries, Custom To-Do System, and More
Explore episode
Outside of work.
I enjoy hiking, diving, and landscape photography. I also love spending time with my family. We’re frequent visitors to the Discovery Children’s Museum.

































